computer repair dallas

Schedule Service
Our Mission

Our History

We recognized a need for an affordable way for individuals and organizations to obtain and maintain technology. With the rapid changes in technology, just keeping up with what is available can be a challenge. However, the thoughtful use of technology makes a huge difference on individual performance and organizational effectiveness. Technology in the 21st century is evolving at an exponential rate. Data transmission through fiber optics and enhanced broadband has paved the way for even more change. We now have so many new choices on how we use technology for entertainment, education, business, security and personal comfort. Tech By Request has broken technology down for our customers. We feel it is best to look at the customer's needs and then offer technology solutions to serve those needs. Tech By Request is the 21st century solution for technology.

Jack Akin,CEO

jack akinJack Akin is a seasoned Executive with a diverse history of accomplishments. Besides serving as CEO of Tech By Request, Jack works with Executives in Action to help non-profits succeed by helping them set strategic direction; build an execution plan and stay on track. Jack formerly served as EVP of operations at Business Access LLC in Dallas, Texas. Jack focused on building a coalition of partners to deliver Business Access programs Nationwide. Today Business Access is supported by over $50B in corporate coalition partners.

Prior to joining Business Access, Akin's background includes 19 years of management, consulting and executive management in the technology industry. Jack served as Vice President of Sales and Marketing for Daisytek International and managed US sales of $500 million annually. Jack also served as the COO for Crown Computer Supplies in Richardson, TX. from 1996-1999. Crown was awarded employer of the year by the Dallas Mayor's Committee in 1996 for their work with the American with Disabilities Act (ADA). He holds a B.A in Economics and Finance from the University of Texas at Dallas.

Jack and his wife Meredith live in Plano, TX with their two boys Jake and Josh. Jack is an avid golfer and enjoys game fishing and traveling with his family all over the World. “I believe as parents we should empower our children to reach their own potential through socialization and encouragement.”

Jacob Weaver,Lead Technician and Industry Expert

jacob weaverThe unique nature of on-site service for small companies, residential and home offices requires a distinct competence. When contemplating a business model combining subscription with a retention element, the relationship with the technicians becomes paramount. Jacob Weaver has spent 7 years building a loyal group of clients that would follow him anywhere. His skill set includes formal training and certifications in many Mac, Linux and PC disciplines with a uniquely personal approach. Jacob represents the prototypical technician we employee at Tech By Request.

Jacob has built a tool with all the diagnosis and repair procedures loaded into an encrypted flash drive for our technicians to tactically approach issues consistently. Jacob serves as the founding member of our team and his proven approach is the template for our technicians. He also serves as the final approval when we are looking for individuals to deliver service to on-site clients. Jacob understands and recognizes the personal element necessary for success. We can teach individuals how to diagnose and repair and we can provide them with tools. People skills are innate.

Dustin Doing,Software and Security Specialist

dustin doingA recent graduate from UTD, Dustin is an extraordinary people person. He holds a Bachelor of Science in Psychology with a concentration in Neuroscience. He also worked at the original Snuffers on Greenville for six years. He is passionate about technology and he has computer proficiency in all Microsoft Office Programs, MATLAB, C++, SPSS, and Windows 98 – 2007, OSX Snow Leopard, Lion, Mountain Lion.

Dustin designed and implemented two experiments for the Laboratory of synaptic and cellular physiology under the guidance of Dr. Marcos Atzori. Current member of Phi Theta Kappa Honors society, he is familiar with Swann Security systems. He is currently studying CompTIA’s Network +.

Dustin is energetic, outgoing and has a thirst for knowledge.